Reading through this article, I understood how mirror neurons, spindle cells, and oscillators work to mak a good leader. And how a good leader uses those neurons. My question is, do successful leaders know the presence of those neurons and are they conscious about using them? But anyway, I got they use them effectively.
And what I found most interesting in this article is that the positive feedback with negative attitudes (such as narrow eyes) makes the people who received it feel worse than the negative feedback with positive attitudes(such as smiling). I imagined myself in both situation, and I realized that I, too, would prefer negative feedback with positive attitude more. I actually get many kinds of feedbacks when working in McDonald's. I feel people who don't make me feel bad though giving me negative feedbacks don't just say what they have to say, but they add phrases like "Next time, you can do it better" or "Your this part was good, so what you only have to do is this" with smile. So though I was said about negative things, I can respond them "OK!" with smile.
Hi Mari,
返信削除Thanks so much for all your posts this week. I appreciate you introducing yourself, telling us about your job at McDonalds (I want to know more about that and what role your manager plays in having such a good environment) and the great link on eye contact. Good stuff, all.
I also thought about how I would want to get a feedback from others, and after all, I too ended up the same as you. Imagining having a positive feedback in a negative attitude, I think that you can't actually tell whether it is a positive feedback or not, even though it suppose to be a positive feedback. After all, the attitude reflects in every fragments of what you do, or how you do things, so the posture and the facial expression is very important. Well, I suppose you work at McDonalds, so you don't have any problems in smiling though!!!
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